aggregate-ServiceNow-tickets
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| Attribute |
Value |
| Type |
Playbook |
| Solution |
Standalone Content |
| Source |
View on GitHub |
Logic App Connectors
This playbook uses 2 Logic App connectors / built-in actions:
Action parameters (URLs, paths, function IDs)
| Action |
Method |
Endpoint |
Other |
| Alert_-_Get_incident |
get |
/Cases/@{encodeURIComponent(triggerBody()?['SystemAlertId'])}/@{encodeURIComponent(triggerBody()?['WorkspaceSubscriptionId'])}/@{encodeURIComponent(triggerBody()?['WorkspaceId'])}/@{encodeURIComponent(triggerBody()?['WorkspaceResourceGroup'])} |
— |
| Add_labels_to_incident |
put |
/Case/@{encodeURIComponent(triggerBody()?['WorkspaceSubscriptionId'])}/@{encodeURIComponent(triggerBody()?['WorkspaceId'])}/@{encodeURIComponent(triggerBody()?['WorkspaceResourceGroup'])}/@{encodeURIComponent('Alert')}/@{encodeURIComponent(triggerBody()?['SystemAlertId'])}/AddLabels |
— |
| Action |
Method |
Endpoint |
Other |
| Update_Record |
put |
/api/now/v2/table/@{encodeURIComponent('incident')}/@{encodeURIComponent(substring(concat(body('Alert_-_Get_incident')?['properties']?['Labels']),add(indexOf(concat(body('Alert_-_Get_incident')?['properties']?['Labels']),'sysid'), 5),32))} |
— |
| Create_Record |
post |
/api/now/v2/table/@{encodeURIComponent('incident')} |
— |
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