Create ServiceNow record - Alert trigger

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This playbook will open a Service Now incident when a new incident is opened in Microsoft Sentinel.

Attribute	Value
Type	Playbook
Solution	Servicenow
Source	View on GitHub

Logic App Connectors

This playbook uses 2 Logic App connectors / built-in actions:

Connector / Action	Type	Connections	Actions
azuresentinel	Managed	1	1
service-now	Managed	1	1

Action parameters (URLs, paths, function IDs)

azuresentinel (Managed)

Action	Method	Endpoint	Other
Alert_-_Get_incident	get	/Incidents/subscriptions/@{encodeURIComponent(triggerBody()?['WorkspaceSubscriptionId'])}/resourceGroups/@{encodeURIComponent(triggerBody()?['WorkspaceResourceGroup'])}/workspaces/@{encodeURIComponent(triggerBody()?['WorkspaceId'])}/alerts/@{encodeURIComponent(triggerBody()?['SystemAlertId'])}	—

service-now (Managed)

Action	Method	Endpoint	Other
Create_Record	post	/api/now/v2/table/@{encodeURIComponent('incident')}	—

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