Lookout-SmishingAlert-UserNotify

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When a critical or high severity smishing or phishing incident is created in Microsoft Sentinel by Lookout, this playbook enriches the incident with a comment documenting the phishing campaign context, attack intelligence, and recommended analyst next steps.

Attribute Value
Type Playbook
Solution Lookout
Source View on GitHub

Logic App Connectors

This playbook uses 1 Logic App connector / built-in action:

Connector / Action Type Connections Actions
azuresentinel Managed 1 2
Action parameters (URLs, paths, function IDs)

azuresentinel (Managed)

Action Method Endpoint Other
Entities_-_Get_Accounts post /entities/account
Add_incident_comment post /Incidents/Comment

Additional Documentation

📄 Source: Lookout-SmishingAlert-UserNotify/readme.md

Overview

This playbook triggers automatically when Microsoft Sentinel creates an incident from the Lookout - Critical Smishing and Phishing Alerts (v2) analytic rule. Speed is critical for smishing — the device owner must be warned before they act on the malicious message. The playbook performs three automated actions:

  1. SOC Notification — Posts an urgent Teams message to the SOC channel with full phishing context: alert type, threat category, impersonation risk, campaign indicators, risk score, and a direct link to the Sentinel incident.
  2. User Warning Email — Sends an urgent HTML email to the targeted device owner instructing them not to click suspicious links, not to enter credentials on sites reached via SMS, to forward suspicious messages to IT Security, and to contact IT immediately if they have already clicked a link.
  3. Incident Enrichment — Adds a structured comment with attack intelligence, campaign context, and recommended next steps including credential reset procedures if a link was clicked.

Analytic Rules Supported

Rule Severity
Lookout - Critical Smishing and Phishing Alerts (v2) High

Prerequisites

  1. A Microsoft Teams team and channel configured for SOC security alerts.
  2. A Microsoft 365 / Office 365 account authorized to send email.
  3. The playbook managed identity must be granted the Microsoft Sentinel Responder role on the Log Analytics workspace.

Deployment

Deploy to Azure

Deployment Parameters

Parameter Required Description
PlaybookName No Name of the Logic App (default: Lookout-SmishingAlert-UserNotify)
TeamsGroupId Yes Microsoft Teams Group (Team) ID for SOC notifications
TeamsChannelId Yes Microsoft Teams Channel ID for SOC notifications

Finding your Teams IDs: In Microsoft Teams, right-click the channel → Get link to channel. The URL contains both groupId and the channel ID.

Post-Deployment Configuration

Step 1 — Authorize API Connections

After deployment, navigate to the resource group in the Azure portal and authorize the API connections:

  1. Open the teams-Lookout-SmishingAlert-UserNotify connection → Edit API connectionAuthorizeSave.
  2. Open the office365-Lookout-SmishingAlert-UserNotify connection → Edit API connectionAuthorizeSave.

Step 2 — Assign Sentinel Responder Role

  1. Navigate to your Microsoft Sentinel workspace → SettingsWorkspace settings.
  2. Select Access control (IAM)Add role assignment.
  3. Role: Microsoft Sentinel Responder.
  4. Assign to: the Logic App's managed identity (Lookout-SmishingAlert-UserNotify).

Step 3 — Create Automation Rule

  1. In Microsoft Sentinel, go to Automation+ CreateAutomation rule.
  2. Configure:
    • Trigger: When incident is created
    • Conditions: Analytics rule name — Contains — Lookout - Critical Smishing and Phishing
    • Actions: Run playbook → Lookout-SmishingAlert-UserNotify
  3. Save the automation rule.

Permissions Summary

Connection Auth Method Permission Required
Microsoft Sentinel Managed Identity Microsoft Sentinel Responder
Microsoft Teams User Account Channel Post Messages
Office 365 User Account Send Email

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